About

As a seasoned Business Systems Analyst and Project Leader with over a decade of specialized experience in digital transformation, e-government, and smart city initiatives, I empower organizations to harness technology strategically and effectively. Holding a Ph.D. in Systems Management from the University of Tehran (UBC-VIRS) and certifications including Project Management Professional (PMP), I bring rigorous academic discipline and practical expertise to every engagement.

My professional journey spans diverse sectors, notably energy, government, and academia, where I have consistently driven significant improvements in organizational efficiency, cost savings, and innovation. Notably, at FortisBC, I played a critical role in modernizing the Customer Information System (CIS) through SAP ERP, achieving a 40% boost in operational efficiency by deploying Robotic Process Automation (RPA). Previously, my contributions at the University of British Columbia (UBC) included designing intelligent transportation data platforms leveraging IoT, AI, and 5G technologies to promote sustainability and citizen-centric urban solutions.